Privacy policy

Last updated: October 24, 2025

  1. Introduction and Data Controller
    Atlas Management Solutions Limited (“we,” “us,” “our”) operates the website cairojewellery.com (the “Site”) powered by Shopify. We provide a curated shopping experience and take your privacy seriously.
    Our company is the data controller responsible for your personal data collected via the Site. Contact us at:
    Email: Support@CairoSupport.com
    Address: Room 1205, 12/F Beverly House, Lockhart Rd, 93–107, Wan Chai, Hong Kong SAR

  2. Personal Information We Collect
    We collect:

  • Contact details (name, email, phone, addresses)

  • Account and preferences information

  • Transaction and order details (payments processed securely by PCI-DSS compliant third parties)

  • Usage, device, and cookie data

  • Communications with us (support inquiries, reviews)

  1. How We Collect Personal Information
    Through direct user input, automated tracking technologies (cookies, pixels), service providers (Shopify, payment processors), and partners.

  2. Purpose and Legal Basis of Processing
    Your data is processed for:

  • Providing and improving our services

  • Processing orders and payments

  • Security, fraud prevention, and customer authentication

  • Marketing with your consent

  • Legal compliance
    The lawful bases include contractual necessity, consent, legitimate interests, and compliance with laws.

  1. Payment Data & PCI-DSS Compliance
    Payment card information is never stored or processed by us. We use PCI-DSS certified payment processors to securely handle and tokenize card data, ensuring maximum security for your payment transactions.

  2. Cookies and Your Choices
    We use essential, performance, functional, and marketing cookies. You have clear options to accept, reject, or customize your cookie preferences via your browser or our consent management platform. Cookies enhance your experience and are important for site functionality.

  3. Sharing Your Information
    Data is shared only with trusted partners necessary for order fulfillment, payment processing, marketing, legal compliance, or corporate transactions. We do not sell your data.

  4. International Transfers
    Where needed, data is transferred internationally with appropriate safeguards such as Standard Contractual Clauses.

  5. Your Privacy Rights
    Access, correction, deletion, restriction, objection, portability, withdrawal of consent, and marketing opt-out are available where applicable. Contact us anytime to exercise your rights.

  6. Data Security & Retention
    We employ industry-standard security measures and retain data only as necessary for business and legal purposes.

  7. Children’s Privacy
    Our services are not for children under the legal age of majority. We do not knowingly collect their data.

  8. Third-Party Links
    We do not control third-party sites linked from our Site and are not responsible for their policies.

  9. Updates to This Policy
    Policy updates will be posted with an updated date. Significant changes will be notified to users.

  10. Contact Information
    Questions or privacy requests can be addressed at Support@CairoSupport.comm or our Hong Kong office.