@cairo.jewellery
Terms of service
Last Updated: October 24, 2025
Welcome to Atlas Management Solutions Limited ("Company", "we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website located at https://cairojewellery.com (the "Site"), and your purchase of products from our online store powered by Shopify. By accessing or using our Site and/or placing an order with us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or order our products.
1. Acceptance of Terms
By accessing the Site, browsing our products, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. We reserve the right to modify these Terms at any time; the updated version will be effective immediately upon posting on the Site.
2. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Site and purchase from us.
3. Products and Orders
Product Information:
We strive for accuracy but do not guarantee descriptions, images, or content are error-free.
Product Availability:
All products are subject to availability.
Orders:
We may refuse or limit orders at our discretion.
Pricing:
Prices are in USD unless otherwise stated. Errors may occur; you will be notified to reconfirm or cancel.
Order Confirmation:
Your order is confirmed when we send a shipping confirmation.
4. Payment and Billing
We accept various payment methods through PCI-DSS compliant processors.
Transactions are processed in USD unless stated otherwise.
5. Shipping and Delivery
We ship to the address provided at checkout. Delivery times are estimated, not guaranteed.
International customers are responsible for customs duties, taxes, and fees.
6. Returns, Exchanges, and Refunds
Please review our Return & Refund Policy.
For damaged or defective items, contact us immediately at Support@CairoSupport.com with your order number, issue description, and photos.
7. Intellectual Property
All Site content is owned by Atlas Management Solutions Limited or its licensors.
You receive a limited, non-transferable license for personal use only.
8. User Accounts
You must provide accurate registration information and keep your login details secure.
Report unauthorized access immediately to Support@CairoSupport.com.
9. Prohibited Uses
You may not use the Site for unlawful, harmful, fraudulent, or abusive activities.
10. Privacy and Data Protection
Please review our Privacy Policy for details on how we handle your data.
11. Limitation of Liability and Disclaimers
The Site and products are provided “as is” without warranties.
We are not liable for indirect, incidental, or consequential damages.
Our maximum liability is the amount paid for the product or HKD 500, whichever is less.
12. Indemnification
You agree to indemnify and hold us harmless from any claims arising from your use of the Site or violation of these Terms.
13. Force Majeure
We are not liable for delays or failures caused by events beyond our control, including natural disasters, war, pandemics, or transportation disruptions.
14. Third-Party Links
We are not responsible for third-party websites linked on our Site.
15. Governing Law and Dispute Resolution
These Terms are governed by Hong Kong SAR law.
Disputes will be resolved through arbitration in Hong Kong (HKIAC Rules).
16. Termination
We may suspend or terminate your access at our discretion.
17. General Provisions
These Terms constitute the entire agreement.
Invalid provisions do not affect the remainder.
Failure to enforce rights does not waive them.
18. Contact Us
If you have questions about these Terms, contact us:
Atlas Management Solutions Limited
Email: Support@CairoSupport.com
Address: Room 1205, 12/F Beverly House, Lockhart Rd, 93–107, Wan Chai, Hong Kong SAR
